Telehealth Services
Vivir’s telehealth services provide convenient, accessible allied health care for older adults across Australia. Using secure online technology, we connect you with experienced clinicians for physiotherapy, occupational therapy, speech pathology, and dietetic consultations from the comfort of your home. Designed to improve access to care, our telehealth services offer flexible appointments, personalised treatment plans, and ongoing support to help you achieve your health and wellbeing goals.
What telehealth services can offer you
Telehealth services provide convenient access to allied health services through secure video and phone consultations, making it easier to receive professional care without travelling. Telehealth enables individuals to connect with qualified clinicians from home, supporting greater flexibility, continuity of care, and improved access to healthcare services across metropolitan, regional, and rural areas.
Our telehealth services can deliver a wide range of allied health services, including physiotherapy, occupational therapy, speech pathology, and dietetics. Through virtual consultations, clinicians can assess needs, develop personalised treatment plans, provide education and therapy programs, monitor progress, and offer ongoing support to help individuals achieve their health and wellbeing goals.
Telehealth To You (TH2U)
Telehealth To You (TH2U) is an innovative model of telehealth services that combines virtual clinical expertise with hands-on, in-person support, enabling clients to access high-quality allied health services wherever they are. Through secure telehealth consultations, experienced clinicians conduct assessments, develop treatment recommendations, and manage clinical documentation remotely, while an allied health assistant provides practical support on-site.
Backed by Vivir's national allied health workforce, these flexible telehealth services improve access to timely care for individuals and providers across metropolitan, regional, rural, and underserved communities.
Through Telehealth To You, you will receive:
- In-person support from an allied health assistant during appointments
- Faster access to telehealth services and reduced waiting times
- Increased access to specialist allied health services in regional and remote areas
- Convenient, flexible care with reduced travel requirements
- Improved continuity of care through a blended in-person and telehealth model
- Access to experienced clinicians regardless of geographic location
Flexible telehealth services
Telehealth services FAQs
What are telehealth services?
Telehealth services allow individuals to access professional allied health services through secure video or phone consultations. Telehealth provides a convenient way to receive care from experienced clinicians without the need to travel, supporting greater access to healthcare across Australia.
What allied health services can be provided via telehealth?
Our telehealth services support a range of allied health services, including physiotherapy, occupational therapy, speech pathology, and dietetics. Clinicians can provide assessments, treatment planning, therapy, education, and ongoing support through virtual consultations.
Who can access telehealth services?
Our telehealth services are available to people of all ages, including NDIS participants, older adults receiving home care, residential aged care residents, and individuals seeking private allied health support.
Is Telehealth safe and secure?
We use a secure and protected server to guarantee the privacy and security of our clients’ personal and medical information.
Do I need to live in a particular area to use telehealth services?
No. Telehealth services enable people to access allied health services regardless of their location. This is particularly beneficial for individuals living in regional, rural, and remote communities where in-person healthcare options may be limited.
Are telehealth services as effective as face-to-face appointments?
Many allied health services can be effectively delivered through telehealth. Clinicians use video consultations to assess needs, provide therapy, develop treatment plans, monitor progress, and offer ongoing support. Where in-person assessment is required, telehealth can also be used as part of a blended care model.
What is Telehealth To You (TH2U)?
virtual clinical expertise with in-person support. An allied health clinician conducts the consultation remotely, while an allied health assistant (AHA) provides hands-on support during the appointment when required.
How does TH2U benefit clients?
TH2U enhances access to allied health services by combining telehealth convenience with face-to-face assistance. Benefits include reduced waiting times, improved access to clinicians in regional and remote areas, and additional in-person support during appointments.
Are telehealth services available for NDIS participants?
Yes. As a registered NDIS provider, we offer NDIS telehealth services across physiotherapy, occupational therapy, speech pathology, and dietetics. These allied health services can be delivered to participants in their homes, supported accommodation, or community settings.
Can telehealth services be used for home care clients?
Absolutely. Our home care telehealth services help individuals access ongoing allied health services from the comfort of home, supporting continuity of care when face-to-face visits are not practical or available.
What are the benefits of telehealth services?
Key benefits of telehealth services include:
• Greater access to allied health services
• Reduced travel time and costs
• Flexible appointment options
• Faster access to care
• Improved continuity of care
• Access to clinicians regardless of location
I'd like to work in telehealth. How do I apply?
To apply for a role in telehealth, view our available vacancies and submit your application today.
How do I book a telehealth appointment?
To access our telehealth services, simply contact our team to discuss your needs. We can help determine the most appropriate allied health services and arrange a suitable appointment time with one of our clinicians.
